As a consumer you may not give much thought to Google reviews, but when you think about it, how often do you quickly glance at the review rating and have a quick look at some of the reviews to get an idea of what that business is like to deal with?
At Chatfield OzCool, we appreciate the importance of a customer being able to make an informed and measured decision when deciding which new business to approach. That’s why we understand how important it is for customers to leave Google Reviews for our business.
So here, we would like to share some of the reasons why Google Reviews are so important for small businesses, in the hope that you may like to share with the broader community a positive experience you’ve had with Chatfield OzCool.
6 Reasons why leaving a great Google Review can help local small business:
1.) PROVIDING VITAL FEEDBACK FOR THE BUSINESS
If you have had a fantastic experience dealing with any of our staff or technicians, we would love to hear about it. By sharing your experience and telling us what we do really well you can help us maintain our service standard and ensure we are delivering the level of service we pride ourselves on.
2.) CREATING A VALUABLE RESOURCE FOR POTENTIAL CUSTOMERS
For a new customer approaching Chatfield OzCool as a potential service supplier, being able to read reviews that demonstrate the great experience previous customers have had can offer a surety to a new customer, that they are making the right decision.
3.) SHOWCASING THE SERVICES THAT A BUSINESS CAN PROVIDE
A lot of customers don’t have time to read through an entire business website to learn what services can be provided. Reading reviews that are written in a customer’s own words can help give a very brief overview of some of the services that can be provided.
4.) ENCOURAGING TRANSPARENCY TO HELP BUILD BRAND TRUST
Chatfield OzCool are proud of the work we do and the high standard of service that we offer.
By encouraging people to leave reviews about our business we hope that we can build trust in the community that our business is an open book. After all, Google Reviews are a modern version of the old fashion word-of-mouth.
5.) CREATING A COMMUNITY WHERE CUSTOMERS, SUPPLIERS, EMPLOYEES & AFFILIATED BUSINESSES CAN SHARE THEIR EXPERIENCE.
Google reviews are not just for customers, they are also an opportunity for suppliers, employees, and affiliated businesses to share their experience with the business. When combined, reviews from all these different sources help create a 360° view of how the business operates.
6.) HELPING OUR SEO RANKING, SO THAT SIMILAR CUSTOMERS (LIKE YOU), CAN FIND US.
From a technical perspective the benefit of a business receiving positive Google Reviews is that it will help boost the businesses Google ranking, meaning it will become more visible through Google searches for local web traffic.
WHAT CAN YOU DO?
If you have had a great experience with Chatfield OzCool we would love for you to share this with a broader community.
The link below is a shortcut straight to our Google Review page. If you would like to help spread the word about Chatfield OzCool, we would love for you to show us some love and leave a positive review.
Cick here to leave a Google Review for Chatfield OzCool.
As always, if you feel there is an area we could improve, please contact us directly via phone or email so that we can action your feedback straight away, and ensure you always have a positive experience dealing with us.
The team at Chatfield OzCool are available to assist with cooling and refrigeration equipment service and repairs, and we are happy to answer any questions you may have.
If you would like to find out how we could help you, please give the team at Chatfield OzCool a call on 1300 361 186.